Getting organized with Trello

Feeling overwhelmed? To Do lists out of control? Want to be get organized? Try Trello! When I stumbled across Trello, I knew right away it was the tool for me. It's much more visual than most To Do list applications, and it makes sharing and collaborating on tasks easy. When you visit the Trello website and sign up for a free account, the first thing you'll see is the Welcome Board, with some simple tips to help you get started. Take a quick look and you'll see what I mean by simple. It's ...
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Making PDFs in Confluence

In the mailbag this week, a reader asked if there's a way to convert a Confluence wiki into a PDF. When we get our Confluence wiki off the ground, this will be an absolute necessity for our team too since we have some customers who are not online 24/7. I've found two ways to make a PDF: 1. Make a PDF of a single Confluence page In Confluence, find the page that you want to turn into a PDF. Click Tools, then select Export to PDF. Save the PDF somewhere you'll be able to find it. 2....
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Making the most of reviews and critiques

If there's one thing new technical writers can struggle with, it's accepting critical feedback from reviewers. When you've labored over a piece of writing, done your best to provide accurate information, kept your end-user in mind, and thought about the document design, it can be difficult to hear that you've made mistakes or the customer wants something different. One of my first assignments as a technical writer was to create a setup poster for a printer. Having a particular love of symm...
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