Learning to live with the demise of Google Reader – thank you Feedly!

Along with millions of others, I've been a diehard fan of Google Reader for the past several years. Whenever I find a blog I want to follow, I simply add the RSS feed to Google Reader, so that I can keep up to date with posts, whether on my desktop or mobile device. As you can imagine, when I heard the news of the demise of Google Reader, I was not a happy camper! This, after I was already annoyed that they're killing iGoogle, which has been my start page forever. Anyway, what can you do?...
More

RDP tips and tricks

Recently, I've been helping a client roll out an implementation of a new Helpdesk tool for tracking support calls. Rather than install the software locally on everyone's individual computers, we've installed it on a server, and we're using RDP (Remote Desktop) to connect to the server. I've written a user guide about our process, but I've also been providing support for a group in our division, including many people who've never used RDP before. Some people work in the office and need to use ...
More

Coloring code in Flare with Prettify

Recently I worked on some API documentation with dozens of examples of code snippets. Anyone who reads code will tell you that color coding (syntax highlighting) makes code much easier to read. Since I was writing the API documentation in Madcap Flare, I needed a tool that I could use in that environment. Initially I tried the Syntax Highlighter, but I couldn't get it to work for me. So I did another search, and discovered Prettify, a syntax highlighter by Google, and that worked like a charm...
More