If you haven't worked remotely yourself, or worked with other people who work remotely, you might not know that it can be extremely difficult, and that misunderstandings can abound. When we work on site, we take it for granted that we can speak to people face to face. We watch their facial expressions and body language. And we talk about what we did over the weekend, where we're planning to go for our next holiday, and which pets or kids are sick. It's second nature. We do all these things wi...